Automated Communications

Automated Text & Email Messaging Software

Keep guests engaged with timely texts and emails. Trigger messages from reservations, dates, and behaviors so the right message hits at the right time.

Get a Live Demo See Features

✓ SMS reminders • ✓ Email campaigns • ✓ Review automation • ✓ Behavioral triggers

Manual follow-ups leave money on the table

No-shows cost revenue

Without automated reminders, guests forget bookings and don't show up.

Lost repeat business

Guests love their visit but forget to return—no system brings them back.

Manual campaigns eat time

Staff waste hours crafting birthday emails and promo blasts manually.

That's why we built Sports Carnival Automations—set it once, and keep guests engaged forever.

How it works

Define your trigger—a new booking, birthday, or lapsed visit. Customize the message with guest names, dates, and personalized offers. Set the timing: immediate, 24 hours before, or 60 days after. The system sends automatically via SMS or email, tracking opens, clicks, and conversions in real-time.

1 Set Trigger

→

2 Customize Message

→

3 Auto-Send

→

4 Track Results

What you can automate

Set rules in minutes and let the system do the follow-ups — no spreadsheets or manual sends.

Text Reminders for Reservations

Reduce no-shows with SMS reminders 24 hours and 2 hours before a booking—guests never forget their slot.

Promo Texts for Slow Hours

Automatically send "tonight's special" to opted-in guests during off-peak windows to fill empty slots.

Post-Visit Review Requests

Trigger Google review emails the day after a reservation—while the experience is fresh and satisfaction is high.

Birthday Emails with Specials

Delight guests with a birthday coupon and track redemption rates and ROI automatically.

Re-Engagement Campaigns

Win back guests who haven't visited in 60 days with personalized offers that bring them back.

Membership and League Flows

Onboard new members, nudge renewals and send league updates automatically—keep engagement high year-round.

Example Automation Flows

Multi-Touch Sequences

📅 Booking confirmation

⏰ T-24 & T-2 reminders

📝 Post-visit survey

⭐ Review request

🔄 Win-back campaign

Complete Customer Journey.

Build sophisticated multi-message sequences that guide guests from first booking to loyal repeat customer—all completely automated.

Reservation booked → T-24/T-2 reminders → Post-visit "How was it?" → Review ask
Birthday month detected → Email with birthday special → Expiry reminder 7 days later
Event registration → Pre-event details → Day-of logistics → Post-event feedback

Proven results

40%

FEWER NO-SHOWS

Automated reminders work.

3.5x

MORE REPEAT VISITS

Re-engagement drives returns.

85%

LESS ADMIN TIME

Set it and forget it.

25%

MORE REVIEWS

Automated requests convert.

Facility Owner, The Lumberjack Lodge

Customer since 2021

"This software company is simply the best. They helped create a custom booking experience for my customers and it's been a joy to work with the team!"